Service Request

If you live in a residence hall or on campus apartment and have a service issue with the washers or dryers:

MacGray (Washers and Dryers) 

  1. Go to and enter your service request.
  2. If the service call needs immediate attention, call 205-348-9168 M-F, 8am-5pm or UA maintenance at 205-348-5823 after hours.
  3. For non-emergency service, email Provide your name, phone #, building name, location, machine #, barcode # and details of your problem.

If money is lost in a machine, please email or call 205-348-9168 to request a refund.