Service Problem

If you live in a residence hall or on campus apartment and have service problems with the washers or dryers:

MacGray (Washers and Dryers) 

  1. Go to http://www.macgray.com/laundrylinx/index.cgi?password=crimsontide&Action=Pass and enter your service request.
  2. If the service call needs immediate attention, call 205-348-9168 M-F, 8am-5pm or UA maintenance at 205-348-5823 after hours.
  3. For non-emergency service, email eoservice@fa.ua.edu. Provide your name, phone #, building name, location, machine #, barcode # and details of your problem.

If money is lost in a machine, please email eoservice@fa.ua.edu or call 205-348-9168 to request a refund.

 

macgray